Consequences of Hitting a Gas Line
Calling BC 1 Call may be free but hitting a buried gas line is not. Ignoring safe digging steps or rushing to get a dig job done can have serious, costly, and life-threatening consequences for you, your business, and your community.
Hitting a buried gas line can result in:
- Serious personal injury or death
- Equipment and property damage
- Loss of construction time and lengthy project delays
- Loss of natural gas service and other essential services in the community
- Loss of professional reputation
- Possible cost recovery by PNG for repair expenses
Damage Prevention is a Shared Responsibility
Preventing damage to pipelines requires communication and cooperation between PNG and you, as a homeowner or contractor. Each of us can take actions to keep everyone safe.
- Click or call BC 1 Call to locate buried gas lines before digging.
- Expose buried gas lines by hand to confirm their location.
- Ensure you have the necessary permitting and licenses.
- Report any damage, leaks, or other concerns immediately to PNG’s 24-hour emergency line or call 911.
Put Safety First
At PNG, the safety of our employees and the public is our top priority. We are committed to providing safe and reliable service to our customers, which includes preventing damage to pipelines.
These are a few examples of how PNG promotes safety:
- Raising awareness and public education about natural gas safety.
- Conducting regular safety checks of our pipelines.
- Maintaining a 24-hour emergency line at 1-800-663-1173.