June 16, 2023
PNG is conducting routine gas leak surveys in the Smithers, Telkwa and Houston areas, in order to ensure the continued safety, reliability and efficiency of our system.
You may see a PNG contractor on your property, including around your gas meter. These survey contractors will not ask to enter your home, and can be identified through PNG-branded attire and vehicles.
Please note, all PNG technicians that do need to enter your home carry PNG-issued ID. We encourage customers to always ask for ID before allowing a PNG technician to enter your home.
When in doubt, call our Customer Care Centre at 1-800-667-2297. For more information on what you can expect from PNG when we need to enter your property or home, go to https://png.ca/protect-yourself-from-fraud/.
Thank you for your cooperation as we conduct this important maintenance work.