Energy Conservation & Assistance

Pacific Northern Gas is partnering with the Province of British Columbia and BC Hydro to offer a home evaluation and direct-installation program beginning August 2026, to eligible income-qualified households. This Program will be open and available on a first-come first-serve basis until fully subscribed, and until indicated as being full here on this page.

Pacific Northern Gas customers may be eligible for a free home energy evaluation and a variety of free energy efficiency upgrades, depending on the home. These upgrades may include building envelope improvements such as insulation and draft proofing or a new dual-fuel (hybrid) heat pump (a new electric heat pump integrated with a new high-efficiency gas furnace).

All energy evaluations and eligible home upgrades are provided through BC Hydro and previously selected service partners and contractors. Please apply online or submit forms by mail. See details at the BC Hydro program website page.

Improve your home’s comfort and efficiency

If you live in an income-qualifying household you could be eligible for some free help to improve the comfort and efficiency of your home through the Energy Conservation Assistance Program, offered in partnership with BC Hydro and The Province of British Columbia.

Who’s eligible?

Homeowners and renters that are PNG and BC Hydro account holders living in a detached home, townhome, duplex or mobile home (available for apartments and condominiums beginning in Fall 2026) and meet the income qualification are eligible to apply. Total household income includes the combined income of all members of the household over the age of 18.

Live in an apartment or condo? Apply for an energy saving kit.

 

How it Works

  1. Complete the application registration form found on the BC Hydro program website page.
  2. A home energy evaluator visits your home and completes a free home energy assessment to examine the efficiency of your home and identify areas for improvement.
  3. Your energy evaluator will then provide you with advice and tips plus a list of eligible insulation or appliance upgrades for how you can improve your home’s efficiency even more to make it more comfortable for you and your family.