Residential Heat Recovery Ventilator Program

Our residential heat recovery ventilator program offers up to $1,000 to customers who install a Heat Recovery Ventilator (HRV) or Energy Recovery Ventilator (ERV) in an existing or new home.

What is a Heat Recovery Ventilator (HRV)?

HRVs provide a continuous supply of fresh air, without unpleasant drafts, for increased comfort in the home.

HRVs help make your home healthier, cleaner, and more comfortable by continuously replacing stale indoor air with fresh outdoor air.

During the heating season, the HRV captures heat from the stale air leaving your house, and uses it to preheat the fresh air coming into your house. Similarly, an HRV can reverse this process during the cooling season, removing some of the heat from the incoming air and transferring it to the outgoing air.

Not only does an HRV bring in fresh air, but it will also get rid of many of the pollutants in your home like excess moisture and moulds, household chemicals and bacteria.

What is an Energy Recovery Ventilator (ERV)?

An ERV is a type of HRV that can exchange both heat and moisture. An ERV can give you more control over moisture levels in your home during warm and humid weather, by keeping excess moisture out of your home. Because less energy is required to lower the temperature of dry air compared to moist air, an ERV can reduce the work your air conditioner needs to do and save you money.

If your winter climate is extremely dry, ERVs recover some of the moisture that would leave your house through a regular HRV. This helps you maintain a comfortable humidity level within your home, avoiding static electricity, sore throats and other discomforts caused by air that is too dry.


How to Qualify

  • You must be a new or existing PNG residential account holder that uses gas or propane for space heating;
  • You must be a property owner or long-term lease holder of a new or existing home;

How to Apply

  1. Download and save a copy of the application form, and review the terms and conditions.
  2. Email a copy of the completed application form to


For more information call us toll free at 1-800-667-2297 or email us at

Please send completed applications to:

Note: If you cannot forward your application documents via email, please contact us at the phone number above to arrange an alternate method of delivery.