Close an Existing Account

Moving Outside PNG Area

If you have an existing Pacific Northern Gas Ltd. (PNG) account and are moving to an address that does not have gas within the PNG area, please complete the online form below.

Transfer Within PNG Area

If you have an existing PNG account, and you need to transfer your account to another address that has natural gas within the PNG area, please use the Transfer an Existing Account form.

First-Time Customer

If you are a first-time customer, or do not currently have an account with PNG, and you are moving to property within the PNG Area and need natural gas service established in your name, please use the Open a New Account form.

Customer Service

Our Customer Service Representatives work Monday through Friday, from 8:00 AM to 4:00 PM Pacific Time, excluding Statutory Holidays. Please allow at least two business days for us to complete your order. If you have an immediate service need, please call the PNG Customer Care Center at 1-800-667-2297.