If you do not currently have an account with Pacific Northern Gas Ltd. (PNG) and you are moving to property within the PNG Service area and need natural gas service established in your name, please complete the online form below.
Upon approval of your new gas service, a PNG Customer Care Representative will contact you with your new account number. Since natural gas is billed after it is used, all new customers may be required to pay a security deposit pending a credit approval by the company. Once you have obtained your new account number, you can apply for Pre-Authorized Payment and Budget Billing Plans online. Please be aware that a connection/transfer charge will be applied to your first bill on your new account.
If you have an existing PNG account, and you need to transfer your account to another address that has natural gas within the PNG area, please use the Transfer an Existing Account form.
If you have an existing PNG account and are moving to an address that does not have gas within the PNG area, please use the Close an Existing Account form.
Our Customer Service Representatives work Monday through Friday, excluding Statutory Holidays. Please allow at least two business days for us to complete your order. If you have an immediate service need, please call the PNG Customer Care Center at 1-800-667-2297.