PNG Smart Thermostat Rebate

Rebates are limited to one per PNG residential account. If your home has more than one heating system with separate meters, each system may qualify for its own rebate.

In most homes, yes. If your heating system has one furnace or boiler, a single smart thermostat manages the entire home’s temperature.

You don’t need Wi-Fi for your thermostat to function, but you will need it for some of the smart features — things like adjusting the temperature from your phone, getting energy-use insights, or having the system make automatic adjustments based on your schedule.

You can install it yourself if you’re comfortable doing so, or you can hire a PNG Preferred Contractor to handle installation and apply the $300 rebate directly to your invoice.

PNG’s Preferred Contractor network is a list of independent, licensed contractors who meet program requirements. The network is open to any contractor who meets these criteria. It helps connect customers with vetted contractors and supports smooth rebate processing.

If you’re looking for professional installation, working with a Preferred Contractor ensures your system is compatible, installed properly and eligible for the instant rebate.

If a Preferred Contractor isn’t available where you live, contact us at savingenergy@png.ca. We’ll help you explore options to participate in the rebate.

Smart thermostats control whatever equipment they’re connected to. For most PNG customers, that means a natural gas or propane heating system. If your home also has a connected cooling system — including part of a dual-fuel (hybrid) system, if applicable — make sure you choose a thermostat that supports those functions. The thermostat will manage all compatible equipment.

The PNG rebate applies because your primary home-heating system uses natural gas or propane.

For the thermostat to be eligible for a rebate, it must be listed on the ENERGY STAR® website.

Renters may be eligible if they are a PNG account holder and have the property owner’s permission to install the device.

No, but you’ll get the most out of your smart thermostat with the mobile app. The app lets you adjust temperatures, set schedules, and monitor energy use from anywhere.

Each PNG account is eligible for one thermostat rebate. Customers who have already claimed a thermostat rebate under this program are not eligible for an additional rebate at this time.

You can take advantage of any other rebate you are eligible for.

For example, you can combine the Smart Thermostat Rebate with PNG’s $100 Furnace or Boiler Tune-Up rebate when a PNG Preferred Contractor completes both during the same service visit — this is a common way for customers to take advantage of the $300 contractor-installed thermostat rebate.

You can also participate in manufacturer promotions if they apply.

Ask a PNG Preferred Contractor for advice. They can help you choose a compatible model and ensure it’s installed correctly for your home’s heating system.

Yes. PNG offers a Smart Thermostat Helpdesk to support customers with questions about programming and using their smart thermostat. Call 1-833-281-8905 and leave a voicemail with your name and phone number, your thermostat brand and model, a brief description of your question, and your PNG account number. A service representative will return your call within one business day, Monday to Friday. This pilot service is available from Jan. 19 to March 30.